Product availability
All products shown in the Shop are in stock and ship from our warehouse. The stock level shown on each product is updated in real time — if a size can be added to the cart, we have it in stock. Unavailable products are marked as sold out and cannot be ordered.
Event tickets have a limited number of spots. Once they run out, the event is marked as sold out.
Processing time
We pack and dispatch orders within 2 business days of receiving payment. The carrier's delivery time, listed below, is added on top of this.
Delivery costs and times — Poland
| Delivery method | Cost | Delivery time |
|---|---|---|
| Standard delivery | 20.00 zł | 2–3 business days |
| Standard delivery on orders from 200 zł | 0.00 zł | 2–3 business days |
| Express delivery | 65.00 zł | 1–2 business days |
Delivery time is counted from the day of dispatch and does not include Saturdays, Sundays or public holidays.
International delivery
We also ship outside Poland — to selected European Union countries and to, among others, the United Kingdom, Switzerland, Norway, the United States, Canada, Australia and Japan. The full list of countries is shown at checkout.
International delivery cost: 72.00 zł. Estimated delivery time: 7–14 business days from dispatch. For shipments outside the European Union, additional customs duties and taxes may apply, which are paid by the recipient.
Event tickets
Tickets are delivered in electronic form only — as a PDF file and/or QR code, to the email address given in the order. They are sent as soon as payment is received, no later than within 24 hours. There is no delivery charge for tickets.
If your ticket hasn't arrived within that time, check your spam folder and then write to info@betterdaysclub.co — we'll send it again.
Returns
You have 14 days from receiving your parcel to withdraw from the contract without giving a reason. The returned product should be unused and have its original tags.
Send your notice of withdrawal to info@betterdaysclub.co or by post to: Przemysław Borejko, ul. Biernackiego 13, 58-250 Pieszyce, Poland. You may use the form in Annex 1 to the Terms of Service (Regulamin, in Polish), but this is not required.
The customer pays for returning the product, unless it arrived damaged or not as ordered — in that case we cover the cost. We refund the payment, including the cost of the cheapest delivery option we offer, within 14 days of receiving your notice, using the same payment method you used.
The right of withdrawal does not apply in the cases listed in § 11 of the Terms of Service — including products with a personalised print and tickets for events on a specific date.
Tickets — refunds and cancellations
Under art. 38(12) of the Polish Consumer Rights Act, there is no right of withdrawal from the purchase of a ticket for an event on a specific date. You may, however, transfer your ticket to another person, unless the event description says otherwise.
If we cancel an event, we refund the full ticket price within 14 days. If we change the date or venue, you can keep your ticket for the new date or request a full refund — let us know within 14 days of being informed of the change.
Complaints
If a product arrived damaged or the print was damaged during normal use, write to info@betterdaysclub.co with a photo and your order number. We handle complaints within 14 days of receiving them. Detailed rules are set out in § 12 of the Terms of Service.
Contact
Przemysław Borejko, ul. Biernackiego 13, 58-250 Pieszyce, Poland
info@betterdaysclub.co · +48 721 019 230 · Mon–Fri 8:00–16:00